Preamble: Developer-Application Affiliation

This privacy policy is owned and operated by YakeddGraph, the digital agency which develops and manages technological solutions on behalf of its clients.

The application called "Neurox B" is connected to the Meta platforms and has been developed by YakeddGraph for our client Neurox Medical Center. Therefore, this privacy policy, like that of the developer of the technology, covers the data processingthe protection of information and the online privacy of the application.

1. Data Controller

YakeddGraph
Web site: https://www.yakeddgraph.com
Contact: Hi@yakeddgraph.com

Information We Collect

We collect information in two main ways:

A. Through our Web Site:

When you use our web site directly, we can pick up personal information such as name, contact information (email, phone) and demographic information to process quotes or orders.

B. Through our Chatbot Services on Meta Platforms:

When we implement a chatbot service on Meta's platforms (Facebook Messenger and Instagram) on behalf of our clients (as is the case with the "Neurox B" app), our application processes the following information provided by Meta's API in order to operate:

• Message Content: The text that users send to the chatbot.
• Page User ID (PSID/IGSID): A numeric, anonymous identifier that allows us to maintain the context of a conversation.
• Public Profile Name: The name of the user's profile to personalize the conversation.

3. Use of Information Collected

For data on our Web Site:

We use the information to provide our servicesWe may use your personal information to improve our products, and for commercial communication, with the option for you to unsubscribe.

For Chatbot Services data on Meta Platforms:

We use this data for the sole and exclusive purpose of operating the chatbot functionality for our client, in line with our privacy policy. The goal is to answer questions, guide the user in scheduling flows, resolve queries and maintain a fluid and automated conversation, improving the user experience. The data obtained through the Meta platform are not sold, transferred, or distributed to third parties, guaranteeing a correct data management.

4. Data Security

YakeddGraph is highly committed to the information security. Our privacy policy ensures the use of the most advanced systems and we constantly update them to ensure that there is no unauthorized access, applying the principles of cybersecurity robust.

5. Cookies

Our website uses cookies in order to identify the pages that are visited and their frequency. This information is used only for statistical analysis and to identify the pages visited and their frequency. web tracking. You can delete cookies at any time from your computer.

6. Links to Third Parties

This website may contain links to other external sites that may be of interest to you. Once you click on these links and leave our site, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or data protection of those other third party sites.

7. Control of your Personal Information

This company will not sell, give away or distribute the personal information that is collected without your consent. informed consentin accordance with our privacy policy and its terms of use. USER RIGHTSunless required by a judge with a court order.

8. Changes in the Privacy Policy

YakeddGraph reserves the right to change the terms of this Privacy Policy at any time. We encourage you to continually review this page to ensure that you agree to any such changes.