Our Service Delivery Policy establishes that for the procurement of services exposed in our digital platformIf you do not make a payment, it is necessary to make an individual payment for each one of them. This payment will be subject to a monthly subscription as long as the contracted service remains active.

The digital platform facilitates the creation of a customer account using the e-mail address and password chosen during the registration process. purchasing process. These data will be processed and incorporated into our database, as detailed in our privacy policiesensuring the protection of your personal data.

To start the purchase procedurethe user must access the quotation of the desired service. A YakeddGraph member will send you a direct link to the quoted service. Once on the service page, by clicking on the "Contract now" button, the system will automatically redirect you to the payment page.

The payment gateway will request your credit or debit card information to process the transaction. Once the payment confirmationYou will be redirected to the purchase confirmation page, where you will find the instructions for the access to the platform YakeddGraph. Here you will be able to establish direct contact with the members in charge of the service implementation contracted.

Upon receipt of your order, you will also receive an email with the details of your purchase and instructions for accessing the platform. This access and the launching of the purchased service mark the completion of the Service Delivery Policy of YakeddGraph.

If you are unable to access the platform or do not receive an e-mail with instructions on how to complete your access, you will need to contact our customer support within 7 days from the date of your order.

This step is crucial for the management of your service and the fulfillment of our terms and conditions of use. If no contact is established within 7 days, the services will be considered correctly received and delivered, in accordance with our service delivery policy and the terms and conditions.